Privacy Policy
Privacy PolicySichinava Heating & Air Conditioning
Gaithersburg, MD
Effective Date: 8/31/2025
At Sichinava Heating & Air Conditioning, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and team. By using our services, you agree to the practices outlined in this policy.
1. Information We CollectWe may collect the following types of information:Personal Information: such as your name, phone number, email address, billing address, and service address when you schedule service, request an estimate, or contact us.
Service Information: details about your HVAC system, service history, and related needs.
Website Data: information collected automatically through cookies or similar technologies, including IP address, browser type, and browsing activity.
2. How We Use Your InformationWe use your information to:Provide and improve HVAC installation, repair, and maintenance services.
Communicate with you about appointments, promotions, or service updates.
Process payments and maintain accurate service records.
Enhance our website and customer experience.
Comply with applicable laws and regulations.
3. Sharing of InformationWe do not sell your personal information. We may share your information only in the following cases:With trusted third-party vendors or service providers who assist us in delivering our services (e.g., payment processors, scheduling platforms).
To comply with legal obligations, court orders, or law enforcement requests.
If necessary to protect the safety, rights, or property of our company, customers, or the public.
4. Data SecurityWe take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of storage is 100% secure.
5. Your ChoicesYou may:Opt out of receiving promotional emails by following the unsubscribe link in our communications.
Request access to, correction of, or deletion of your personal data by contacting us directly.
6. CookiesOur website may use cookies and similar technologies to improve user experience and analyze site traffic. You can adjust your browser settings to refuse cookies if you prefer.
7. Children’s PrivacyOur services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. The revised version will be posted on our website with a new “Effective Date.”
9. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us:Sichinava Heating & Air Conditioning
Gaithersburg, MD
Phone: (240) 778-7621
Email: info@sichinavahvac.com
